Create Observability, Part 5:
Offline Processes

By Edward Barnard

This month completes our “Create Observability” series. We will design, in flowchart form, each of the queue workers. We will describe each event to be emitted by each worker. We’ll see a webpage useful for observing queues and events, thus providing observability. As we saw last month, the flowcharts document the business process so that it does not become unknown “tribal knowledge”. Finally, we’ll discover that the final queue contains precisely what our stakeholders need for customer service resolution. by Edward Barnard

This article was originally published in the October 2023 issue of php[architect] magazine. To read the complete article please subscribe or purchase the complete issue.

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