I always wished issue tracking was someone else’s job. Issue tracking conjured up images of overhead and wasted time. A good issue tracker isn’t just busywork for project managers. It’s a critical component providing a historical record and coordinating required work. Experience taught me that writing a good bug ticket or feature request was key to setting myself up for success. Effective issue tracking improves developer productivity. Let’s explore the essential features for any issue system before we use GitHub’s issue tracking features to add custom forms for logging issues and enforcing branch naming convention. Instead of weighing your devs with a heavy process, we’ll see how we can keep it lightweight and effective. by Oscar Merida